Prime Platinum - General Terms & Conditions

1. Scope 
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These Terms & Conditions apply to all sales, services, and use of equipment provided by Prime Platinum through its website or otherwise, unless superseded by a signed agreement. 

‍2. Product Descriptions and Pricing 
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We strive to ensure product information is accurate; however, descriptions and pricing are subject to change without notice. 

‍3. Orders and Payments 
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Orders are only confirmed upon receipt of payment as per the agreed terms. Payments must be made in full prior to dispatch, unless otherwise stated. 

‍4. Delivery and Installation 
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Estimated delivery and installation timelines are indicative only. Prime Platinum is not liable for delays outside our control. 

‍5. Warranty 
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All equipment is covered under a standard manufacturer's warranty. Warranty details and coverage specifics are provided at the time of purchase. 

‍6. Limitation of Liability 
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To the maximum extent permitted by law, Prime Platinum excludes all liability for indirect or consequential loss. 

‍7. Contraindications and Private Use 
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For private customers, by proceeding with a purchase you confirm that no user of the equipment has any known medical contraindications. A list of contraindications is available upon request.

‍8. No Medical Claims 
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Prime Platinum provides wellness equipment for non-clinical use. No medical or therapeutic claims are implied unless otherwise approved by the relevant authority. 

‍9. Governing Law 
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These Terms are governed by the laws of New Zealand and Australia, depending on the customer's jurisdiction. 

‍10. Force Majeure 
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We are not liable for any delay or failure to perform due to events outside our reasonable control.