Prime Platinum - General Terms & Conditions

1. Scope 
These Terms & Conditions apply to all sales, services, and use of equipment provided by Prime Platinum through its website or otherwise, unless superseded by a signed agreement. 

2. Product Descriptions and Pricing 
We strive to ensure product information is accurate; however, descriptions and pricing are subject to change without notice. 

3. Orders and Payments 
Orders are only confirmed upon receipt of payment as per the agreed terms. Payments must be made in full prior to dispatch, unless otherwise stated. 

4. Delivery and Installation 
Estimated delivery and installation timelines are indicative only. Prime Platinum is not liable for delays outside our control. 

5. Warranty 
All equipment is covered under a standard manufacturer's warranty. Warranty details and coverage specifics are provided at the time of purchase. 

6. Limitation of Liability 
To the maximum extent permitted by law, Prime Platinum excludes all liability for indirect or consequential loss. 

7. Contraindications and Private Use 
For private customers, by proceeding with a purchase you confirm that no user of the equipment has any known medical contraindications. A list of contraindications is available upon request.

8. No Medical Claims 
Prime Platinum provides wellness equipment for non-clinical use. No medical or therapeutic claims are implied unless otherwise approved by the relevant authority. 

9. Governing Law 
These Terms are governed by the laws of New Zealand and Australia, depending on the customer's jurisdiction. 

10. Force Majeure 
We are not liable for any delay or failure to perform due to events outside our reasonable control.