Our support team is here to keep your systems performing attheir best — quickly, professionally, and with minimal disruption.Whether it’s servicing, a performance check, or something that needs immediateattention, our dedicated service team is on hand to help.

Every request is managed directly by our technicians, ensuring clearcommunication and fast resolution from the moment you get in touch.

We’re currently operating a streamlined service booking system to ensure allrequests are logged, tracked, and prioritised correctly.

This allows us to respond efficiently while we continue building out a fullydedicated support infrastructure.

Use our service booking form to lodge a request directly with the PrimePlatinum service team.

Once submitted, your job is received instantly and assigned for action. Forurgent matters, you can also contact our service line to speak with the teamdirectly.
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